Yazar "Ozturk, Hakan" için listeleme
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Multi-criteria Assessment of Heavy Metals contaminations in waters and ranking the sites by using PROMETHEE/GAIA method
Elevli, Birol; Ozturk, Hakan (Bmc, 2019)PurposeIn this study, Multi-criteria decision making (MCDM) approach was applied to assess and evaluate the heavy metals (Cr, Mn, Co, Ni, Cu, Zn, As, Cd, Pb and Hg) pollution in Dilovas region (one of the largest industrial ... -
Quality Control Charts For Monitoring Performance of Hospital Call Center
Ozturk, Hakan; Murat, Naci; Elevli, Sermin (Yildiz Technical Univ, 2019)As a first contact point of a company with customers, call centers are important to keep customers happy and satisfied. There are key performance metrics and other minimum requirements that a Call Center has to meet. In ...
